I have been using CleryEdge since it first entered the Clery compliance market. At first, I was skeptical about making a change because our existing system was working adequately. Looking back, moving to CleryEdge was one of the best decisions we made. The platform makes training, CSA tracking, law enforcement correspondence, and incident reporting straightforward and efficient. The support team has always been accessible, knowledgeable, and quick to respond to my questions. Based on my experience, I have recommended CleryEdge to colleagues at other institutions and view it as a valuable resource for anyone responsible for Clery Act compliance.
CleryEdge has become an essential tool for managing our institution's Clery Act compliance program. From tracking and maintaining the geography of more than 413 on-campus locations to creating a paperless law enforcement outreach process that tracks responses, the system streamlines tasks that would otherwise require significant time and effort. We use the Crime and Fire Log features to publish incidents directly to our Campus Safety website, and the Emergency Notification and Timely Warning modules help ensure we can effectively document and manage critical compliance requirements. Having everything in one place makes tracking and reporting far more efficient. What sets CleryEdge apart is its commitment to continuous improvement. The team consistently enhances the product, whether through more effective search capabilities, improved reporting outputs, or other user-driven enhancements that make the system even more valuable. The customer service is outstanding. The staff are responsive, knowledgeable, friendly, and genuinely listen to customer feedback. CleryEdge is more than just compliance software; it is a trusted partner in helping institutions meet their Clery Act obligations.
I half-joke that I could never accept a job at an institution without CleryEdge, but the truth is I genuinely don't think I could go back to managing Clery compliance through endless spreadsheets. CleryEdge is truly tailor-made for Clery professionals, and every single feature and module reflects that effort and expertise. The workflow is completely seamless. Incidents flow effortlessly from initial entry all the way through to the publication of our Daily Crime Log on our website. Having a single location to track the geography of 12+ campuses, maintain detailed documentation for audit trail purposes and manage CSAs and their annual training has completely transformed our program management. One of my absolute favorite features is how easy it makes sending LLEA letters. The shared, collaborative agency contact list is brilliant. Every Clery professional using the software contributes to it, ensuring our letters reliably reach the right law enforcement departments every time. I can't say enough positive things about CleryEdge. I rave about it every chance I get!
We previously relied on a homegrown system of paper files and Excel spreadsheets to track our Clery compliance efforts. While it functioned, it was not efficient. As the sole Clery Compliance Officer (CCO) at our institution, I spent more time maintaining these systems than working on compliance tasks. This was especially stressful in September when all the raw data needed to be synthesized into our Clery statistics. CleryEdge changed everything. What used to take me weeks to reconcile statistically now takes only a day or two. Tasks that used to take our local law enforcement months are now completed in a week. Instead of sifting through a massive audit trail in an Excel file, I can now easily search for specific cases or date ranges. The best aspect of CleryEdge is its continuous evolution. New features are regularly introduced or improved, enhancing the Clery compliance programs for all client institutions. Using CleryEdge gives my administration and me peace of mind, knowing that we are in compliance with the Clery Act.
We tried to build a system in-house, but it did not work the way I needed it to work. For me, what is beneficial, having the records centralized in one place is incredibility helpful. There is some up-front leg-work you have to do but once you see how everything works and connects, the system is incredibly helpful. Once I was onboarded and we got the foundational information, like my geography, in the platform, that allowed me to move forward every day with ease with managing incident reports and the like. The cost is very reasonable for the capabilities of the system. Customer support has been great in helping us onboard and I appreciate that they are very responsive when I ask a question or need help. I think CleryEdge will meet the goals of small school and large schools and everything in between.
CleryEdge is the first and only software program available to aid institutions in their total compliance efforts. Having all your information in one place is a game changer. Before CleryEdge we would have several spreadsheets and separate documents to manage all our Clery requirements. Now with CleryEdge we can have it all in one place. This software has been developed by folks who thoroughly know Clery and will continue to add features that aid in compliance with this federal law. This gives us assurance that we are doing the right work in the right way!
I love that CleryEdge centralizes all of the Clery tasks. We are very excited that the system manages our CSAs and allows me to track the progress with CSA training. The Local Law Enforcement Agency information functionality is very helpful in managing all of our correspondence with agencies. I am very excited to get the system fully up and running for our campus. Customer support is very, very responsive to my questions.
CleryEdge has the capability to do everything we want it to do. We are excited to use it to manage all CSA workflows, including managing the lists, training, and the communication to request statistics. We also use CleryEdge to manage our daily crime log from the reports that come in from all different sources. Tracking travel and linking that to the law enforcement request letters is also great.