Introduction

CleryEdge is a NACCOP-AEGIS, LLC (“we,” or “us”) product.

We value our users’ privacy. This Privacy Policy (“Policy”) describes the types of information we may collect from you or that you may provide when you visit our website (including any successor URL, sub-domain, and/or any syndication of the foregoing, collectively, our “Platform”) and/or subscribe to and use any of our Software-as-a-Service solutions (our “Applications” and, together with our Platform), and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to any information that we collect on our Platform, including any information in any e-mails, posts, texts, and other electronic messages between you and our Platform and any information about you transferred to our Platform from other websites. This Policy does not apply to any information that we collect by any other means, including offline collection. If you visit a Website that we reference or link to, be sure to review its privacy policy before providing the site with information.

Please read this Policy carefully. If you do not agree with our policies and practices, you can choose not to use our Platform. By accessing or using our Platform, you agree to this Policy. This Policy may change from time to time. Your continued use of our Platform after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect and How We Collect It

We collect several types of information from and about users of our Platform, including information by which they may be personally identified, such as name, postal address, e-mail address, and telephone number. In addition, if we sell any goods or services on our Platform, we may collect information required for the payment of goods or services, including credit card numbers, security codes and other financial information. All of this information is cumulatively referred to in this Policy as “Customer Data.”

The Customer Data we collect on or through our Platform may include information that you provide by registering to use our Platform, using our services, posting material, requesting further services, or reporting a problem with our Platform. We will also retain records and copies of your correspondence (including e-mail addresses), if you contact us.

As you navigate through and interact with our Platform, we may automatically collect certain traffic data and usage information to help us manage our content and improve your use of our Platform. This may include information about your equipment, your IP address, and your browsing actions and patterns when you visit our Platform, including the referring and exit pages. The technologies that we use for this automatic data collection may include cookies and other embedded code on our Platform that permit us to count users and obtain other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We may also obtain Customer Data and other data from integrated third-party applications, programs, and/or devices (“Programs”) that you may elect to use in connection with our Platform. You should review the third-party privacy policies applicable to information transferred to us from these Programs, since they may allow different or broader uses of that information than would be permitted by our Policy.

What We Do With Customer Data

We use information that we collect about you or that you provide to us, including any Customer Data, to:

  • present our Platform and its contents to you;
  • facilitate customer feedback in an effort to improve the performance of our company;
  • provide you with information, products or services that you request from us or that we otherwise feel may be of interest to you;
  • evaluate and optimize the performance of our Platform, products and services; and
  • provide you with the most personalized web experience possible.

If you subscribe to our solutions, we may transmit your Customer Data to payment processors. We may also use your Customer Data to notify you about changes to our Platform or any products or services we offer or provide through it and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. We may also use the information that you provide in any other way that we describe when you provide the information and for any other purpose with your consent.

Disclosure of Customer Data

We will not sell your Customer Data. We may convert or combine some Customer Data of users into de-identified or aggregated data that does not disclose any of the Customer Data of any individual user. We may use and disclose any such de-identified or aggregated data without restriction.

We may disclose Customer Data to contractors, service providers and other third parties who need to know such information to support our permitted uses of Customer Data. We may disclose such Customer Data to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger, or a similar corporate transaction.

Some of the information that we collect from cookies or other embedded code relates to your personal use of our Platform and allows us to store information about your preferences, and recognize you when you return to our Platform. Except as otherwise expressly provided in this Policy, this information is not shared with third parties. Other information that we collect from cookies or other embedded code is not tied to your Customer Data and enables us to estimate our audience’s size and usage patterns. This traffic data may be shared with third parties without restriction.

We may also disclose your Customer Data for any other purpose disclosed when the information is provided, and for any other purpose with your consent.

We may also disclose your Customer Data to comply with any court order, law or legal process, including to respond to any government or regulatory request, and to enforce or apply our online subscription service, terms of use, or terms of sale, including for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Use of Cookies

We use cookies or other embedded code or tracking technologies to collect, analyze, and store information on a user’s behavior over time on multiple sites, including information on the sites visited, products viewed, products purchased, and other online interactions. Tracking information can be used to enable companies to make interested-based (behavioral) advertising available to users on multiple sites that they visit.

We do collect Customer Data about your online activities over time and across third-party sites for tracking purposes. We do not allow third parties to collect Customer Data on the Platform that could be used by them to analyze and store information about your online activities over time and across third-party sites for tracking purposes.

Choices About How We Use and Disclose Customer Data

You have certain choices regarding the Customer Data you provide to us. You can set your browser (for example, Internet Explorer, Chrome, or Firefox) to refuse all or some browser cookies. If you disable or refuse cookies, some parts of our Platform may not be accessible or function properly. If you do not wish to have your Customer Data used by us to promote our own or third parties’ products or services, or if you do not want us to share your Customer Data with third parties for promotional or direct marketing purposes, you can opt-out by contacting us. For this opt-out to function, you must have your browser set to accept browser cookies. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience, or other transactions.

Accessing and Correcting Customer Data

You can review and change your Customer Data by logging into our Platform and visiting your account profile page. You may also contact us to request access to, correct, or delete any Customer Data that you have provided to us. We cannot delete your Customer Data except by also deleting your user account. We may not accommodate a request to change information, if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Schools Receiving Funds from the U.S. Department of Education

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. FERPA gives parents certain rights with respect to their children’s education records, which transfer to the student when he/she reaches the age of 18 or attends a school beyond the high school level. Any academic institution that is subject to FERPA must assess for themselves whether and how its use of a cloud service affects its ability to comply with FERPA requirements. We commit to:

  • using Customer data only to provide organizations with our cloud services and does not mine Customer data for advertising;
  • not disclose Customer data except as the educational institution directs, as described in the contract, or as required by law; and
  • not require sensitive student information or student educational records to support any application functionality or feature.

We advise educational institutions against sharing education record information in this Platform, because inclusion has no relevance. Further, assigned student identification numbers shall afford the same usability of this Platform.

Use of Platform Outside of the United States

Our Platform is hosted in the United States and our services are provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a user accessing our Platform or services from the European Union, Asia, or any other region with laws governing personal data collection, use, and disclosure that differ from United States laws, please note that you are transferring your Customer Data outside your home jurisdiction, and that by providing your Customer Data you are consenting to the transfer of your Customer Data to the United States and other jurisdictions as indicated above, and to our use and disclosure of your Customer Data in accordance with this Policy.

Data Security

We have developed and implemented security protocols using privacy and data protection best practices to secure your Customer Data from accidental loss and from unauthorized access, use, alteration, and disclosure. All information that you provide to us is stored in secure environments, to include servers, network and data components protected by firewalls and logical access controls. In accordance with generally accepted standards, we hold Customer Data confidential and in compliance with applicable federal and state laws and regulations.

The safety and security of your information also depends on you. When we have given you (or when you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. You are responsible for compliance with our privacy and security recommendations. We are not responsible for your circumvention of any privacy settings or security measures contained on our Platform.

Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Customer Data transmitted to our Platform. To help protect your privacy, be sure to take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software. Any transmission of Customer Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Platform.

Dispute Resolution

Any questions or concerns regarding our use or disclosure of Customer Data should be directed to us using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Customer Data in accordance with the principles contained in this Policy. Disputes that cannot be resolved after good faith discussions may be referred to the American Arbitration Association for resolution by binding arbitration.

California Residents

The California Consumer Privacy Act provides California residents with additional rights. A California resident has the right to know and request the data we collect about you, the categories of Customer Data collected, the business purpose for collecting the information, whether we share the categories with third parties, and the specific pieces of Customer Data we may have collected about you.

Additionally, a California resident has the right to request that we delete all the Customer Data collected, unless the information is necessary for us to complete a transaction, provide you with a service, perform a contract, protect your security, fix our Platform, comply with other ethical or privacy laws, comply with a legal obligation, or make lawful use of the information within the context under which the information was provided to us. If you are a California resident, you may obtain certain information regarding our disclosure of your Customer Data to third parties for their direct marketing purposes at no cost once each year. To make such a request or to request access or deletion of your Customer Data, please contact us.

Children Under the Age of 13

Websites and/or online applications and services that are collecting information from children under the age of 13 are required to comply with Federal Trade Commission (FTC) Children’s Online Privacy Protection Act (COPPA). Our Platform is not intended for children under 13 years of age, and no one under age 13 may provide any information to this Platform. We do not knowingly collect Customer Data from children under 13. If you are under 13, do not use or provide any information on this Platform, make any purchases through this Platform, use any of the interactive or public comment features of this Platform or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received Customer Data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us. See the U.S. Children’s Online Privacy Protection Act for more information.

Changes to This Policy

This Policy may be revised periodically. We post all changes we make to this Policy on this page. You are responsible for periodically visiting our Platform and this Policy to check for any changes. Notwithstanding the foregoing, we are committed to security and the protection of your Customer Data and we will not materially change our policies and practices to make them less protective of your Customer Data collected in the past without your consent. This Policy was last modified: June 3, 2021.

Contacting Us

Please contact us, if you have questions or comments about this Policy.