We support higher education institutions in managing critical compliance responsibilities. Because these responsibilities often involve sensitive data and time-sensitive reporting obligations, we maintain a structured operational framework designed to protect institutional data, maintain system availability, and provide transparent governance practices.

Our Trust Center provides centralized access to information about the security, infrastructure, availability commitments, accessibility practices, and legal policies that support the CleryEdge service.

Security & Infrastructure

CleryEdge is built on secure cloud infrastructure and protected by layered security controls designed to safeguard institutional data. Key security practices include:

  • Hosting in U.S.-based Microsoft Azure data centers
  • Encryption of data in transit and at rest
  • Role-based access controls with mandatory multi-factor authentication
  • Regular security testing and vulnerability assessments
  • Continuous monitoring and secure operational practices

Compliance & Certifications

CleryEdge maintains security and compliance documentation to support institutional review and procurement processes. Our platform is TX-RAMP Level 2 certified, demonstrating alignment with rigorous security standards for cloud services used by public institutions. Additional materials, including HECVAT documentation and system architecture information, are available for institutions evaluating the service.

Reliability & Availability

CleryEdge is designed to support institutional workflows that cannot pause. We maintain resilient cloud infrastructure, routine backup practices, and defined service availability commitments. Our 99.9% monthly availability commitment is formally defined in our Service Level Agreement.

Accessibility

We are committed to making the CleryEdge platform accessible to users with a wide range of abilities and assistive technologies. Our accessibility practices are guided by WCAG 2.1 Level AA standards and are incorporated throughout our design and development processes.

Legal & Governance

CleryEdge operates under documented legal policies and governance practices that define acceptable use, privacy protections, and service terms. These policies help ensure clarity and transparency in how our service is delivered and used.

Additional Documentation for Institutional Review

Institutions that have requested a proposal for CleryEdge receive access to additional documentation supporting security and compliance reviews, including:

  • Service Level Agreement
  • HECVAT documentation
  • Governing Security Policy
  • System architecture diagrams
  • Security testing summaries
  • Compliance certifications
  • Insurance documentation