Privacy Policy

1. Introduction

NACCOP-AEGIS, LLC (“NACCOP-AEGIS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information across two distinct contexts:

  • Our marketing website (www.getcleryedge.com): primarily for prospective customers
  • Our information system (CleryEdge): a secure platform available only to authorized institutional users

Each section of this policy specifies whether it applies to Marketing Website Visitors, CleryEdge System Users, or both.

2. Information We Collect

We collect two types of information: (a) information you voluntarily provide to us, and (b) information collected automatically when you use our websites or services.

  • Marketing Website Visitors: May provide name, email address, institution, or phone number through contact forms. We also collect browsing data through cookies and analytics tools.
  • CleryEdge System Users: May provide name, institutional email, phone number, and role when registering. We also collect system usage logs and data submitted through the CleryEdge platform.
3. Log and Device Data

Automatically collected data includes:

  • Marketing Website Visitors: IP address, browser type, visit duration, page views (via analytics tools)
  • CleryEdge System Users: Login activity, error logs, IP address, device type (via Azure App Insights and platform logging tools)
4. Cookies and Tracking Technologies
  • Marketing Website Visitors: We use cookies and third-party tools (e.g., Google Analytics) to analyze website usage and support marketing.
  • CleryEdge System Users: We use cookies solely for session management, system performance, and authentication (e.g., Auth0).

You can control or disable cookies through your browser settings. For more detail, refer to our Cookie Policy.

5. Personal Information

Examples of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • IP address
  • Device identifiers
6. User-Generated and Transaction Data
  • Marketing Website Visitors: If you submit content (e.g., messages or testimonials), it may be published on the site.
  • CleryEdge System Users: Data input through the system (e.g., reports, tasks, assessments) is considered institutional data and may be associated with user accounts.
7. Purpose of Data Collection

We collect and process personal information for the following purposes:

  • To operate and maintain the CleryEdge system
  • To respond to inquiries and provide requested information
  • To support user authentication and account management
  • To improve our services and website
  • For internal recordkeeping, audits, and regulatory compliance
8. Legal Basis for Processing

We collect and use your information only when we have a lawful basis, such as:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests, such as improving our services and responding to inquiries
9. Security of Your Information

We implement commercially reasonable safeguards to protect your data. These include encryption in transit and at rest, authentication controls, and access restrictions.

While we strive to protect your personal data, no method of transmission or storage is 100% secure. You are responsible for protecting your login credentials.

10. Data Retention

We retain your personal information only as long as necessary for business or legal purposes. When data is no longer required, we securely delete or anonymize it.

11. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

12. Third-Party Disclosures

We may share your personal data with:

  • Our contractors and service providers (e.g., hosting, authentication, analytics)
  • Legal or regulatory authorities when required
  • A successor entity in the event of a merger, acquisition, or asset sale

Third parties we currently use include:

  • Microsoft Azure
  • Auth0
  • AWS Simple Email Service
  • Azure Application Insights
  • Google Analytics
13. International Transfers

Your data may be stored and processed in the U.S. or other jurisdictions where our providers are located. We ensure appropriate safeguards are in place for such transfers.

14. Your Rights

You may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • File a complaint with a data protection authority

Please contact us to exercise these rights.

15. U.S. State Privacy Disclosures

For residents of California, Colorado, Virginia, Utah, Florida, and Delaware, we comply with applicable state privacy laws. These laws may grant additional rights, including:

  • The right to know what personal data we collect and why
  • The right to opt out of certain disclosures
  • The right to delete your data
16. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at the same link and, when significant, communicated to registered users or visitors who have opted in to communications.

17. Contact Us

For any questions or concerns about this Privacy Policy, please contact us.

This Policy was last modified: June 1, 2025.